01How purchases work
Optional mobile purchases are digital features or items delivered inside Arrow Assassin. The website does not accept payment. Prices, taxes, availability, billing periods, and any trial conditions are shown in the relevant store before purchase.
A completed purchase normally becomes available after the store confirms it. Pending payments, an interrupted connection, or a service problem may delay delivery. No physical product is shipped.
02Google Play purchases
For an Android purchase, start with Google Play’s refund guidance. Eligibility depends on the purchase, timing, location, and applicable consumer law. The publisher can also help investigate missing or incorrect items.
Keep the store order reference if you contact support. Do not send full payment-card details.
03App Store purchases
If purchases are offered through the App Store after the iOS release, use Apple’s Report a Problem service to request a refund or review a charge. Eligibility and processing are determined under Apple’s rules and applicable consumer law.
Arrow Assassin has not yet launched on the App Store. This page does not imply that iOS purchases are currently available.
04Subscriptions and cancellation
Manage subscriptions in the store account that originally purchased them. On Google Play, use Payments & subscriptions; on iOS, use your Apple account’s Subscriptions settings. Follow the renewal and cancellation terms shown for that product.
Uninstalling, clearing data, or deleting Play Games data does not cancel billing. Canceling future renewal does not automatically refund a past payment.
05Restoring and missing items
Use the app’s supported Restore purchases flow while signed into the appropriate account. Non-consumable entitlements may be restorable; used coins or hints generally are not restored by a normal store restoration. Features and transferability can differ by platform.
If a completed purchase is missing, reopen the game with an internet connection and check the store status. Contact support before purchasing again.
06Consumer rights and support
Nothing on this page removes mandatory rights or remedies for defective or undelivered digital content. A blanket “no refunds” rule does not override rights that apply in your region.
Purchase support: Support email pending confirmation. Include your platform, product name, approximate purchase date, and store reference.